HESK Help Desk Software 3 v3.7.12

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- Download Free HESK Help Desk Software 3

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Download Free HESK Help Desk Software 3
Hesk is PHP Help Desk Software that runs with a MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.

- Based on HESK 2.
- Mobile-friendly user interface.
- Actively...

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HESK Help Desk Software 3 v3.5.3

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Changes in 3.5.3 - 8th March 2025
- fix: improper customer handling when emails are not required
- fix: time worked not updated when submitting notes in a special case
- fix: passing null instead of a string to some functions is depreciated
- updated TinyMCE to 7.7.1 for better mobile performance

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HESK Help Desk Software 3 v3.6.1
Changes in 3.6.1 - 21st June 2025
- fix: cannot translate "Unlink" button text.
- fix: hard-coded database table prefix in Manage customers.
- fix: SQL error when adding a note to a ticket assigned to someone else with no collaborators.
- fix: remove collaborators from tickets when their category access is revoked.
- fix: linking tickets not working with some custom date formats.
- fix: cannot create multiple customers with no email in admin panel.
-...

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HESK Help Desk Software 3 v3.6.3

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Changes in 3.6.3 - 15th July 2025
- fix: knowledgebase rating not working anymore.

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HESK Help Desk Software 3 v3.6.4

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Changes in 3.6.4 - 17th August 2025
- fix: a public article in a private sub-category appears on the knowledgebase.php page.
- fix: possible incorrect count of valid MFA backup codes shown in admin panel.
- fix: PHP 8.4 deprecates implicitly nullable types (MFA module).
- fix...

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HESK Help Desk Software 3 v3.7.2
Changes in 3.7.2 - 10th January 2026
- fix: adding new users broken after upgrading from a pre-3.7.0 version if "Staff nicknames" are turned off
- fix: issues with customer to ticket mapping when importing from 3.4.x and earlier versions
- fix: public side not working...

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HESK 3 v3.7.3 Nulled
Changes in 3.7.3 - 24th January 2026
- hide plain text password display when a new user or customer is successfully created.
- modified color selector to allow manual modification (typing in, deleting) of HEX color codes.
- during upgrade, detect if the users table already has a...

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HESK 3 v3.7.5 Nulled
= Changes in 3.7.5 - 13th February 2026
- fix: permission group categories were not considered when adding collaborators.
- fix: administrators should always be able to edit all permission groups.
- fix: saving a customized theme could inadvertently reset colors.

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HESK 3 v3.7.12

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HESK 3 v3.7.12
= Changes in 3.7.12 - 3rd September 2026 =
- security: various fixes and improvements
- improved login, MFA, and temporary lockout handling
- improved customer import reliability
- improved email-to-ticket sender and reply matching
- improved validation when managing users and permission groups
- fix: customer sessions were not extended correctly
- fix: an empty Knowledgebase displayed...

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